Frequently Asked Questions

1. What makes Kove Smart Stays different from other hotels in Hyderabad?

We offer a mix of hotel rooms and serviced apartments with modern amenities, personalised service, and facilities that make both leisure and business stays seamless.

2. Where is Kove Smart Stays located and what major landmarks or business hubs is it near?

The property is centrally located in Gachibowli, Hyderabad, close to IT parks, HITEC City, University of Hyderabad, and popular city attractions.

3. What types of rooms and serviced apartments are available, and what is the maximum occupancy for each?

We offer 130 sq. ft. Deluxe hotel rooms for up to 2 guests, 250 sq. ft. Studio Room serviced apartments for up to 4 guests, and 600 sq. ft. 4BHK serviced apartments for up to 11 guests.

4. What amenities are included in each room or apartment?

All stays include air-conditioning, Wi-Fi, TV, work desk, in-room breakfast, toiletries, packed water, bath slippers, and daily housekeeping. 4BHK apartments also have kitchens and living rooms, while 1BHKs have only a separate living room.

5. What dining options are available on-site?

Guests can enjoy a range of cuisines at Claysutra Cafe & Restaurant, including Indian, Continental, Chinese, and salads. A South Indian and Continental breakfast buffet is also available.

6. What are the timings of the cafe and pottery studio?

The timings of Claysutra Pottery Studio And Cafe are given below:

7. Are there special activities like pottery classes or live music at the cafe?

Yes, guests can enjoy pottery classes and live music, creating a creative and relaxing experience while dining.

8. Are laundry, room service, and parking available for guests?

Yes, all these services are available to make your stay convenient and hassle-free.

9. Is parking available?

Yes, on-site parking is available at no extra charge.

10. Does Kove Smart Stays provide airport transfers or local travel assistance?

Yes, transfers and local travel assistance can be arranged upon request.

11. What is the cancellation and refund policy?

Cancellation and refund policies vary by room type and booking plan. Please check the specific terms prior to the booking for full details.

12. Are children allowed, and is there an extra charge?

Yes, children are welcome. Charges may apply for extra beds depending on the room type and occupancy limits.

13. Are pets allowed at Kove Smart Stays?

For the comfort of all guests, pets are not permitted.

14. Can I request special arrangements for long stays or corporate bookings?

Yes, we offer customised arrangements for long stays and corporate bookings. Contact us directly for assistance.

15. Is ID proof required at check-in?

Yes, government-issued ID proof is required for all guests at the time of check-in.